VOICE For Hearing Impaired Children (VOICE) appreciates that the
communication of personal information is a sensitive issue and further
recognizes the need to protect the personal privacy of individuals who
become associated with the community through provision of such.
This document details our measures to ensure respect for your privacy.
Terms & Conditions
Every effort is made to ensure the information on the VOICE website is
timely and accurate however, due to circumstances beyond our control,
information and dates are subject to change without notice.
VOICE offers no guarantee regarding the accuracy of the information
on these pages or the related graphics published on this server for any
purpose. All such documents and related graphics are provided "as is"
without warranty of any kind. VOICE hereby disclaims all
representations and warranties.
Links to third party sites
This type of link will generally instigate the opening of a new browser
window. VOICE is providing these links to you only as a convenience,
and the inclusion of any link does not imply endorsement by VOICE,
nor can we be held responsible in anyway for the content found on any
third party website.
About the website
This site is owned and operated by VOICE.
Use of Site - Users are requested to be mindful of legal obligations and
of anything that could possibly damage the site. Users are licensed to
display on computer and print the information in this site.
For general questions, technical questions and information regarding
this site, please contact the VOICE
Please take a moment to email the
if you have any questions or comments on the VOICE's website, its programs
VOICE acknowledges and appreciates that the communication of personal information is extremely
sensitive and it recognizes the need to protect the personal privacy of individuals who interact
with the Association through various means of communication.
VOICE is subject to the provisions of the Personal Information Protection and Electronic
Documents Act (PIPEDA). The PIPEDA provides for the protection of personal privacy.
The PIPEDA requires that an organization protect the privacy of an individual's personal
information that exists in their records and that it follow a privacy protection scheme
that includes rules regarding the collection, retention, use, disclosure and disposal of
personal information in its custody or control.
For more information, visit the Industry Canada website at http://www.privacyforbusiness.ic.gc.ca
Providing Personal Information via
Most of the information accessible on VOICE's website does not
require you to identify yourself. You may access it anonymously.
However, VOICE does collect personal information about you when you
choose to provide it. We collect only as much personal information as
it necessary to assist you in conducting business with the Association
via the website. The only personally identifying information arising
from your use of VOICE Website is what you voluntarily supply.
The Association does attempt to provide you with multiple "channels" for
conducting business (i.e. telephone, in-person, mail-in, fax-in) in
addition to the VOICE Website. If you have concerns about using the
website to conduct your business with us, please be assured that
alternative channels are available.
Why Personal Information is
The Association collects and retains personal information for the
- To process your requests for
services or additional information
- To communicate with you regarding
services that you have requested
- To advise you of changes to our
website services and of service interruptions
- To meet legal and regulatory
Use of "Cookie" Technology
Cookie technology captures summary - not individual - information on
visitor use patterns. This is a computer code that tracks "traffic" so
we can determine how effective the website is in meeting informational
or service needs. A cookie contains no personal identifying information
and VOICE acquires no knowledge of an internet visitor's browsing
path once they have exited our website. Apart from providing a
performance measure, the data collected by the cookie is otherwise
If your personal information changes (i.e. name, address, postal
code, telephone number, email address etc.), or you no longer desire
involvement, VOICE will endeavour to provide a way to correct, update
or remove the information. Details of how to do this are usually
provided on the web page where the information is being collected or
Use and Disclosure of Personal
VOICE is the sole owner of the information collected on the
site. The Association does not use or retain personal information that
you provide for any secondary purposes unless you have first been
notified and your permission has been obtained. VOICE will not sell,
rent, share or otherwise disclose your personal information to any
organization or individual outside the Association unless you are first
notified and your permission is received, except in the following
circumstances. VOICE may disclose your personal information:
- To companies contracted to process
- For law enforcement purposes
- For purposes of acting in an
emergency to facilitate contact with your next of kin or friend if
you become injured or take ill
From time to time the VOICE website may
request information from you via survey or ask permission to send you
special offers. Your participation will be completely voluntary and you
will have a choice of whether or not to participate. Any survey
information will be used solely for the purposes of monitoring and/or
improving the Association's services and products. If you choose not to
participate, you will still be able to use the website.
Protection of Personal Information
VOICE takes every precaution to protect your personal information
on the website. Requiring you to enter a unique Login ID each time you
conduct a transaction protects your personal account information.
Please note that your unique Login ID should never be shared with
If you have any questions or concerns about the security of the website,
you may send an email to Website Administrator
There may be certain exceptions to the Association's Privacy
Statement. Any exceptions will be CLEARLY identified at the time the
information is being gathered.
For more information, visit the Ontario
Information and Privacy Commission website at
Concerns regarding Privacy issues and Access to Information should
be directed to the Website Administrator: